Skip Navigation
General Information
Phone Numbers
Emergencies: Dial 911

Preparing for Hurricanes

Hurricane Season has started and will end November 30th. It's important to be prepared and have your own family emergency plan ahead of time. Please also visit the Miami Dade's Emergency Management page for comprehensive information regarding disaster preparedness. 


Resident's Hotline and Non-Emergency number: 


(305) 460-5401 


Pre-Recorded Emergency information: 


(305) 800-NEWS (6397)

Do you need extra help during an evacuation or want a wellness check after a hurricane? Please apply to the Emergency and Evacuation Assistance Program


Miami-Dade County Hurricane Readiness Guide 


Miami Dade Hurricane Preparedness Guide


Miami-Dade County Emergency Planning Information 


Emergency Evacuations


Activation of Evacuation Centers during COVID-19


Storm Surge Planning Zones


Our Radio Partner: Listen to WLRN 91.3 FM for Emergency Announcements


Frequently Asked Questions for Businesses:


Evacuation Zones:


Bus Pick Up Locations:


Open Evacuation Centers (Shelters):


More Information:



Contact Information

  • Emergencies: 911; Non-emergencies: 305-442-1600
  • Trash pick up: 305-460-5346 or 305-460-5000
  • Coral Gables Citizen Information: 305-442-1600
  • Special Needs- Miami-Dade County: 311;
  • Florida Power & Light: 1-800-4OUTAGE (688243);
  • FEMA: 1800-621-FEMA (3362),
  • National Weather Service
  • AT&T: 1-888-757-6500, 611 (repairs)

Flood Management Information


The City currently provides the following information for a one-hundred fifty-two dollars and twenty-five cents ($152.25 ) fee if a written response is requested:
  1. Community number
  2. Panel number and suffix
  3. Date of the FIRM’s Index
  4. FIRM zone
  5. Base flood elevation
  6. Elevation Datum used on the FIRM
  7. Elevation certificates on file


Insurance for Building Coverage Maximum Available
  Single-family dwelling $250,000
  Other residential $500,000
  Non-residential $500,000
  Small business $500,000
  Contents Coverage Residential $100,000
  Non-residential $500,000
  Small-business $500,000