The
Information Technology Department is responsible for the hardware and software
infrastructure of the entire city. This consists of the city’s enterprise
systems, government applications, web sites, internet access,
carrier services (voice, local, long distance, mobile), telephone
networks, fiber optics and systems engineering projects. Our
mission is to provide efficiency and cost savings through the use of
information systems and technology to serve the citizens of Coral Gables.
This division performs enterprise business analysis and enterprise applications
planning, coordination, allocation, implementation and management, as well as the city's Geographic
Information Systems (GIS) coordination.
Projects, Staff, More...
This division designs, engineers, and implements telecom and
network systems, including WAN/LAN voice, data and video network equipment,
wireless, fiber, leased bandwidth links, facilities and environmental.
Projects, Staff, More...
This division is in charge of systems engineering,
maintenance, analysis, support and administration. It includes hardware and software automation
systems, databases, web Internet and Intranet portals, server infrastructure and related
applications as well as the city's Geographic
Information Systems (GIS), including mapping data and applications. Projects, Staff, More...
This division manages and reports IT administrative processes
that include service desk operations, inventory, procurement and general
procedures. Projects, Staff, More...
This division manages and reports the field operations and supports the training, setup and implementation of ERP systems to the city users, as well as installation and
support of client’s enterprise systems, hardware and peripherals. This includes
desktop applications, personal and mobile computers, printers, cellular services,
beepers, and backup procedures. Projects, Staff, More...
This division is in charge of systems
engineering, maintenance, analysis, support and administration. It includes
hardware and software automation systems, databases, web Internet and Intranet
portals, server infrastructure and related applications.
NETWORK &
TELECOMMUNICATIONS
This division designs, engineers, and
implements telecom and network systems, including WAN/LAN voice, data and video
network equipment, wireless, fiber, leased bandwidth links, facilities and
environmental.
BUSINESS ANALYSIS &
PROJECT MANAGEMENT
This division performs enterprise business
analysis and enterprise applications planning, coordination, allocation,
implementation and management, as well as the city's Geographic Information
Systems (GIS), including mapping data and applications.
NETWORK OPERATIONS CENTER &
HELP DESK
This division manages and reports IT
administrative processes that include help desk operations, inventory,
procurement and general procedures.
FIELD OPERATIONS &
PRODUCT EXPERTISE
This division manages and reports the field
operations, as well as installation and support of client’s enterprise systems,
hardware and peripherals. This includes desktop applications, personal and
mobile computers, printers, cellular services, beepers, and backup procedures.
