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INFORMATION TECHNOLOGY DEPARTMENT
Field Services, Customer Advocate and Purchasing
 
  FUNCTIONS:
Field Operations

Installation and support of enterprise client applications.

Implementation, support and maintenance of all client’s hardware and peripherals. (Personal Computers, Mobile Computers, and Printers)

Cellular Services support and implementation.

Support services for beepers.


  AREAS OF RESPONSIBILITIES:
Enterprise Personal Computers

Laptops

Mobile Units

Printers

Beepers

Cellular phone troubleshooting and support


Open Software Solutions System (OSSI) Client Implementation and Support

 
 


 

 
 
 
 
Staff  |   Projects   |   Statistics   |   Divisions

This division manages and reports the implementation and support of client’s enterprise systems, hardware and peripherals. This includes ERP systems, personal and mobile computers, printers, cellular services, beepers, and backup procedures.

  FIELD SERVICES, CUSTOMER ADVOCATE AND PURCHASING DIVISION STAFF:  
 
Mark Hebert

Mark Hébert
Senior IT Analyst
Project Management, GIS (Geographic Information Systems) Coordinator, Spatial Data Management, Intern Coordinator ... more

   
  FIELD SERVICES GROUP
   
Eric Machado

Eric Machado
IT Analyst
: Field Operations Lead Support, PC Client Implementation, Hardware, and Software Support, IT Professional Development Training ... more

   
Guillermo Guevas

Guillermo Cuevas
IT Specialist
Field Operations Support; PC Client Implementation, Hardware, and Software Support; Telephone and Cell phone Support... more

   
Gisela Rodriguez

Gisela Rodriguez
IT Specialist
Field Operations Support; PC Client Implementation, Hardware, and Software Support; Telephone and Cell phone Support... more

 


  PROJECTS:  
 
 

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